I applied through a recruiter. The process took 2 weeks. I interviewed at Capital Group (Norfolk, VA) in Oct 2013
Interview
The hiring process took two weeks and I was interviewed at the Norfolk office in Oct 2013. The whole process started with telephone interviews from different people and the face to face interview took like 3.5 hrs. Interviewed with HR representative, dept head and supervisor. I also did campus tour and listened to a sample phone call. They make you feel you are being considered or a good fit.
Interview questions [1]
Question 1
No question was too difficult, they were all behavioral and situational questions.
I applied online. The process took 3 weeks. I interviewed at Capital Group (Irvine, CA) in Apr 2026
Interview
First was a Zoom interview w/ recruiter. If you move in then it's two in person interviews on the same day with different hiring managers. Standard STAR format questions. They give you a tour of the campus and offices to give you a sense of the working environment.
I applied online. I interviewed at Capital Group in Apr 2026
Interview
Recruiting screen. Invitation to interview came three business days after I applied. Pretty standard questions, the recruiter was nice and supportive. My only complaint was that they told me to reach out with questions and strongly implied I would be moving forward. After some time has passed I reached out with questions. Didn’t hear anything until I got an automated email telling me the position was filled.
Interview questions [1]
Question 1
Tell me about a difficult customer, how did you navigate the interaction and resolve the conflict?
They were quick to get back to me, I have my interview coming up so ill see how that goes! Hopefully I get an offer to work here:) it is quite a drive and wonder if it could be all remote as well