Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For Employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Capital One

      Engaged Employer

      About
      Reviews
      Pay & benefits
      Jobs
      Interviews
      Interviews
      Related searches: Capital One reviews | Capital One jobs | Capital One salaries | Capital One benefits | Capital One conversations
      Capital One interviewsCapital One Small Business Customer Service Coordinator interviewsCapital One interview
      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalized job recommendations and updates by starting your searches.



      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Center
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy & Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent Posts

      Copyright © 2008-2026. Indeed, Inc. "Glassdoor," "Worklife Pro," "Bowls," and logo are proprietary trademarks of Indeed, Inc.

      Capital One interviews FAQs

      • Small Business Customer Service Coordinator applicants have rated the interview process at Capital One with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Small Business Customer Service Coordinator roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Capital One overall takes an average of 26 days.
      • Common stages of the interview process at Capital One as a Small Business Customer Service Coordinator according to 1 Glassdoor interviews include:

        Background check:  20%

        Phone interview:  20%

        Personality test:  20%

        One on one interview:  20%

        Skills test:  20%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(1169) ;
        2. Senior Software Engineer(553) ;
        3. Business Analyst(447) ;
        4. Customer Service Representative(358) ;
        5. Senior Business Analyst(342) ;
        6. Branch Ambassador(329) ;
        7. Product Manager
      (285) ;
    • Associate Software Engineer(267) ;
    • Manager(258) ;
    • Senior Manager(252) ;
    • Director(219) ;
    • Project Manager(206) ;
    • Senior Associate(196) ;
    • Senior Data Analyst(192) ;
    • Business Manager(188) .
    • Small Business Customer Service Coordinator Interview

      Jun 13, 2015
      Anonymous employee
      Tampa, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Capital One (Tampa, FL) in Dec 2014

      Interview

      Professional, expedient and consistent with other corporate interview processes. The recruiting department was helpful and accessible. In comparison to my other experiences with other companies, the recruiter was dependable, calling on the day and time she had promised. Because she was congenial, the phone interview was an easy one. I was very impressed throughout the interview process.

      Interview questions [1]

      Question 1

      The Unit Manager asked me to describe a difficult work situation, how I responded or took action in the situation and was the customer satisfied with the outcome.
      Answer question

      Jobs at Capital One

      117 jobs in United States
      Manager, Solutions Consultant - Business Cards & Payments (Remote Eligible)
      Richmond, VA
      View job
      Principal Associate, Learning Experience Architect- Work From Home
      Richmond, VA
      View job
      Dealer Success Manager - Memphis, TN
      Memphis, TN
      View job
      Dealer Success Manager
      Pittsburgh, PA
      View job
      Dealer Success Manager - Salt Lake City, UT
      Salt Lake City, UT
      View job
      View all Small Business Customer Service Coordinator Jobs