The process took 1+ week. I interviewed at Capital One (Kansas City, MO) in Sep 2024
Interview
Pretty simple, not challenging. Virtual Zoom interview, follows your resume pretty directly. The usual "tell us about yourself". Given hypothetical situations/ asked about specific situations where you use certain traits of yours (leadership, creativity, etc...)
Interview questions [1]
Question 1
Tell me about yourself
What are some of the strengths you noticed you have?
Tell me a specific situation where you used _____?
I applied online. The process took 3 days. I interviewed at Capital One (Saint Cloud, MN) in Jun 2023
Interview
I met with the Cafe Manager 1-on-1 on location, toured the facility, and met current on-duty team members. After speaking with an assistant manager, I then met with a team member. My final interview was with the Cafe Manager. I was called later that day with an offer.
Interview questions [1]
Question 1
Describe the STAR goal-setting methodology and a time when this was used successfully.
I applied online. The process took 4 weeks. I interviewed at Capital One
Interview
Applied online, 2-3 weeks later received an email to complete video interview answering questions just recording yourself, only one take, 3 minutes to answer each question. After that received call from recruiter, asked similar questions over the phone that was asked during video recording interview. Then had two video interviews with Cafe coaches each of which weren't in charge of the location I applied to.
Interview was extremely cold and they didn't seem to care about my experience outside of their predetermined questions that were worded awkwardly. They wanted you to respond in a format that is unnatural: Situation, Response, Result. Questions didn't seem related to the position and the interviewers weren't friendly at all. They both had attitudes and didn't know anything about the location I applied to. Overall the interview process seemed like a waste of time.
Cafe Associate applicants have rated the interview process at Capital One with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Cafe Associate roles take an average of 14 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Capital One overall takes an average of 26 days.
Common stages of the interview process at Capital One as a Cafe Associate according to 3 Glassdoor interviews include:
Phone interview: 29%
One on one interview: 29%
Group panel interview: 14%
Personality test: 14%
Skills test: 14%
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