I applied online. The process took 1 week. I interviewed at Capital One (Tigard, OR) in Dec 2014
Interview
It involved an online submission of your resume, an online assessment, then a phone interview and finally a face to face. I had the fortune of being interviewed by someone from the corporate office.
Interview questions [1]
Question 1
Describe a time you had to think out of the box to assist a customer.
I applied online. The process took 2 months. I interviewed at Capital One (Richmond, VA) in Sep 2021
Interview
Applied: Sept 7, 2021
Assessment: Sept 7, 2021
Video Interview: Sept 8, 2021| Recorded 4 or 5 answers and 1 written question
Recruiter Interview: Sept 20, 2021| Went over resume and Asked 3 S T A R Method questions
Behavior and Job Fit Interview: Sept 22, 2021| Discussed employment experiences that aligned with the position I applied for and answered between 4 or 5 S T A R method questions
Offer presented: Oct 6, 2021
Position Starts: Nov 2021
Interview questions [1]
Question 1
Q: Describe a time when you had to deliver bad news. How did you do it?
I applied online. I interviewed at Capital One (Houston, TX) in Jan 2016
Interview
Simple phone interview with two managers 30 minutes each. Typical interview questions first was more personal second was more about work experience and knowledge. No out of the ordinary questions.
I applied online. The process took 4 weeks. I interviewed at Capital One in Feb 2015
Interview
I applied online and about 2 weeks later recieved an email to schedule a phone interview. Scheduled a time online. Phone screening I was asked a few questions about my skills and description of the job. After the phone screening I was sent an email to setup a face to face interview. In the f2f I was asked a series of behavioral questions. The next day I was called and told I got the job.
Fraud Detection Coordinator applicants have rated the interview process at Capital One with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 60.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Fraud Detection Coordinator roles take an average of 20 days to get hired, when considering 7 user submitted interviews for this role. To compare, the hiring process at Capital One overall takes an average of 26 days.
Common stages of the interview process at Capital One as a Fraud Detection Coordinator according to 7 Glassdoor interviews include:
Phone interview: 24%
Skills test: 21%
Background check: 17%
One on one interview: 14%
Personality test: 10%
Drug test: 7%
IQ intelligence test: 3%
Presentation: 3%
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