Business Office Associate applicants have rated the interview process at CarMax with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 59.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Business Office Associate roles take an average of 8 days to get hired, when considering 170 user submitted interviews for this role. To compare, the hiring process at CarMax overall takes an average of 12 days.
Common stages of the interview process at CarMax as a Business Office Associate according to 170 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 21%
Drug test: 17%
Background check: 14%
Skills test: 8%
Personality test: 7%
Group panel interview: 6%
IQ intelligence test: 3%
Presentation: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -
The process took 2 days. I interviewed at CarMax (Louisville, KY) in Jun 2012
Interview
I was very excited to interview with CarMax a company on Fortune 100's best companies to work for. I was overqualified for the position I was applying for and had a very smooth and positive interview. Everything went very well and my final interviewer ( 3 total ) told me to definitely be expecting a phone call either that night or the following day. I left feeling very confident that I had the job; then no phone call. I called 3 business days after the interview to follow up and thank them for the interview and let them know I was still very interested in the position. No answer, left a voice mail for the recruiter. This was 3 weeks ago and I haven't heard anything from them either way. I'm very disappointed in them and feel very led on. If you don't want to hire me that is perfectly fine, but at least let me know.
Interview questions [1]
Question 1
Tell me about a time when.... (20 different generic variations)
The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.
I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025
Interview
You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.
I applied online. I interviewed at CarMax (Roseville, CA)
Interview
There are 3 interviews to be completed individually with 3 different supervisors. If you make it passed those three, you are offered the job the same day. They are pretty much basic interview questions relating to customer service.