I applied online. The process took 1+ week. I interviewed at CarMax (Irvine, CA) in May 2019
Interview
1. Carmax calls you and Sets up a Phone interview.
2. Phone interview, if you sound promising they invite you for an in person interview
3. Schedule the In person Interview
4. In person interview with 1 of the managers. Sales portion with a second Manager observing.
5. Post review they offer you to come back for a final interview with the GM.
During stage 2 the managers stated that I did a great Job and would love to call me back for a 3rd interview the next day, they would call me to schedule. They didn't call me until 6 days later, I had already decided I wasn't going to work for a company that can't keep its promises to call back applicants. They proceeded to Send me an Email saying they had "chosen other candidates" (shame because I really wanted to go with them) Their process could use some work. Do not Interview here if you are looking for something quick, they take their time and have a corporate, snails pace to hire process.
Interview questions [1]
Question 1
Phone Interview has many questions about what your goals are, why carmax.
In person interview is a typical: describe a time when you went above and beyond for a client etc.
First interview over the phone. Second in person with a mock car sale. Currently waiting to hear back whether I will be considered for a final interview at the moment.
Interview questions [1]
Question 1
Tell me when you went out of your way and above for a manager.
I applied online. I interviewed at CarMax (Oceanside, CA)
Interview
I had a disappointing experience with interview process. After submitting an online application, I was contacted by a hiring manager/recruiter who scheduled a 20-minute phone interview for a specific date and time.
Unfortunately, no one called at the agreed-upon time, and I did not receive any communication explaining the missed interview or offering to reschedule. A few days later, I received an automated rejection email.
The lack of communication and professionalism throughout the process was frustrating. If a company chooses to move forward or not move forward with a candidate, at least a basic courtesy and timely communication is expected.
Interview questions [1]
Question 1
Are you available for a 20 minutes phone interview next week?
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Interview questions [1]
Question 1
What means the most to you? Money, opportunity, recognition or integrity?