Business Office Associate applicants have rated the interview process at CarMax with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 66% positive. To compare, the company-average is 59.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Business Office Associate roles take an average of 8 days to get hired, when considering 170 user submitted interviews for this role. To compare, the hiring process at CarMax overall takes an average of 12 days.
Common stages of the interview process at CarMax as a Business Office Associate according to 170 Glassdoor interviews include:
Phone interview: 21%
One on one interview: 21%
Drug test: 17%
Background check: 14%
Skills test: 8%
Personality test: 7%
Group panel interview: 6%
IQ intelligence test: 3%
Presentation: 2%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at CarMax (Fort Lauderdale, FL) in Jun 2015
Interview
Applied online and received a call the next day from the recruiter scheduling a Face to Face interview for Friday at 3PM. When i got there i was prompted to sit at a computer and fill out a questionnaire asking: have you since your 18th birthday committed a sexual offense, done any illegal drug, committed murder etc; After that i had an interview with the Business Office Manager that went really well, and he was really nice, he gave a detailed description of what i would be doing and had me sign paper work agreeing, allowing them to run my credit, and background check etc; i was extended an offer at this point. All in all, DONT waste your time! They only pay $10.00 for FULL-TIME position(keep in mind i am located in Miami which is amongst one of the highest cost of living states)
Interview questions [1]
Question 1
Why do you want to work for Carmax?
Name a situation where you had to over come customer objection?
Name a Time where you asked another associate who WASNT management for help and why?
The interview process was pretty simple compared to many companies. After the initial interview with the business officer manager, I had one additional interview with additional managers from the store.
I applied through other source. The process took 2 weeks. I interviewed at CarMax (Hillside, IL) in Feb 2025
Interview
You are first contacted for a phone interview, then if they like you, you will have an in person meeting with another manager. If all goes well you will hear back for the final step, which is orientation.
I applied online. I interviewed at CarMax (Roseville, CA)
Interview
There are 3 interviews to be completed individually with 3 different supervisors. If you make it passed those three, you are offered the job the same day. They are pretty much basic interview questions relating to customer service.