I applied online. The process took 4 days. I interviewed at CarMax (Jacksonville, FL) in Jul 2015
Interview
as soon I walked into the local dealership I was told to sit in a cubicle and do an online assessment, and the first thing they need is my social security number, I protested and was told by the sales manager either provide it or leave, he also stated that is the company policy and they have done it like that forever...you MUST provide you SS# FIRST to proceed...reluctantly I agreed and also basically signed my life away, then the usual computer screening. Next I had a sit down interview w/ the sales manager and I could tell that because I had protested the providing my SS# first thing--he had no real interest in me. He explained $12/hr while training, then after a month or so, you get minimum wage plus commission, no minimum wage if your commission exceeds the $7.25/hr for the hours you worked, then if they did pay you any minimum hourly wages those wages would be deducted from you next payroll w/ substantial commission to cover it. Hard to believe, but I received a rejection email two days later. My thinking was you are not required to provide your SS# until you are hired. I just interviewed a couple weeks ago.
First interview over the phone. Second in person with a mock car sale. Currently waiting to hear back whether I will be considered for a final interview at the moment.
Interview questions [1]
Question 1
Tell me when you went out of your way and above for a manager.
I applied online. I interviewed at CarMax (Oceanside, CA)
Interview
I had a disappointing experience with interview process. After submitting an online application, I was contacted by a hiring manager/recruiter who scheduled a 20-minute phone interview for a specific date and time.
Unfortunately, no one called at the agreed-upon time, and I did not receive any communication explaining the missed interview or offering to reschedule. A few days later, I received an automated rejection email.
The lack of communication and professionalism throughout the process was frustrating. If a company chooses to move forward or not move forward with a candidate, at least a basic courtesy and timely communication is expected.
Interview questions [1]
Question 1
Are you available for a 20 minutes phone interview next week?
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Interview questions [1]
Question 1
What means the most to you? Money, opportunity, recognition or integrity?
Sales Consultant applicants have rated the interview process at CarMax with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 59.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Consultant roles take an average of 8 days to get hired, when considering 292 user submitted interviews for this role. To compare, the hiring process at CarMax overall takes an average of 12 days.
Common stages of the interview process at CarMax as a Sales Consultant according to 292 Glassdoor interviews include:
Phone interview: 17%
One on one interview: 15%
Drug test: 15%
Background check: 13%
Skills test: 10%
Group panel interview: 9%
Personality test: 8%
Presentation: 8%
IQ intelligence test: 4%
Other: 1%
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