I applied online. The process took 2 weeks. I interviewed at CarMax (Albuquerque, NM) in Aug 2013
Interview
There was three different interviews. The first was a phone interview. They set up a time for some one to call you and ask you some basic questions about your personality. The second with a manager and the third with the general manager of the store. The phone interview was really easy. If you are excited for the opportunity then sound excited it will defiantly be a good thing. The second interview was the hardest. Just make sure that you study up on one of the cars that they ask you to study and you should be good. I would also recommend looking into MaxCare on there website. It is the insurance that they sell with the cars if you know about this it will defiantly impress them. The final interview was basically just the general manager making sure that you will fit in with his personality so be professional and personable and you should be good.
First interview over the phone. Second in person with a mock car sale. Currently waiting to hear back whether I will be considered for a final interview at the moment.
Interview questions [1]
Question 1
Tell me when you went out of your way and above for a manager.
I applied online. I interviewed at CarMax (Oceanside, CA)
Interview
I had a disappointing experience with interview process. After submitting an online application, I was contacted by a hiring manager/recruiter who scheduled a 20-minute phone interview for a specific date and time.
Unfortunately, no one called at the agreed-upon time, and I did not receive any communication explaining the missed interview or offering to reschedule. A few days later, I received an automated rejection email.
The lack of communication and professionalism throughout the process was frustrating. If a company chooses to move forward or not move forward with a candidate, at least a basic courtesy and timely communication is expected.
Interview questions [1]
Question 1
Are you available for a 20 minutes phone interview next week?
About a 15-20 minute phone interview. Basic questions like past job experience, are you comfortable with customer service? If they like you, you move on to an in person interview. A scripted interview with one of the sales managers asking open ended questions on why you would be a good candidate, if you have sales experience, & that you understand it is a 100% commission position. You will then complete a sales exercise on the lot, where you complete a brief walkaround of a vehicle & present some obvious features & benefits of the vehicle. If you get passed that, you meet the General Manager where he/she will be the final decision. He asked repetitive questions the sales managers did & then asked specific questions like "Describe a time you sold a product, what was the determining factor that resulted in the customer buying that product?"
Interview questions [1]
Question 1
What means the most to you? Money, opportunity, recognition or integrity?