Customer Care Manager applicants have rated the interview process at CareSource with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 60.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Manager roles take an average of 82 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at CareSource overall takes an average of 30 days.
Common stages of the interview process at CareSource as a Customer Care Manager according to 2 Glassdoor interviews include:
Group panel interview: 22%
Phone interview: 22%
One on one interview: 22%
Drug test: 11%
Skills test: 11%
Presentation: 11%
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I applied online. The process took 2 weeks. I interviewed at CareSource (Atlanta, GA) in Jun 2025
Interview
This was a Virtual interview by the team manager first. The second interview was held by peers. Everyone was very friendly and introduced them selves before asking the interview questions. The Questions were situational questions and not too difficult.
I applied through an employee referral. The process took 5 months. I interviewed at CareSource (Cleveland, OH) in Sep 2015
Interview
A phone call interview with human resources followed up by an in person interview with management team members, followed up with a second interview with management team members. After time, a call from HR offering the position pending a drug and background check.
Interview questions [1]
Question 1
Detailed question in regards to how I best handle multiple professional situations.