Patient Service Representative applicants have rated the interview process at Carle Health with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 73.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Service Representative roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Carle Health overall takes an average of 19 days.
Common stages of the interview process at Carle Health as a Patient Service Representative according to 4 Glassdoor interviews include:
Drug test: 20%
One on one interview: 20%
Skills test: 20%
Phone interview: 20%
Personality test: 7%
Group panel interview: 7%
Background check: 7%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 3 weeks. I interviewed at Carle Health (Urbana, IL) in Aug 2018
Interview
I applied online. The process took about 3 weeks. I interviewed at Carle Clinic (Urbana, IL) in August 2018.
Application
I applied online. The process took 3 weeks. I interviewed at Carle Clinic (Urbana, IL) in August 2018.
Phone Interview, Interview with department manager, then job shadow and peer interview. Got a job offer and resigned from the current job I was working. Went through medical clearance, drug screen, etc...even received a welcome card from the department I was going to work in. However, even being truthful about my past from day one, and being told that it was ok...just 5 days before my first day at work (orientation) I was called by the HR Manager and was told that the job was being rescinded and I was not able to work there, all because the original person who did the phone interview did not write everything down correctly making it look like I was not being honest. I now have to wait at LEAST a year before I can apply again. Not sure I will even try, I'm trying elsewhere that will respect honesty.
I applied online. The process took 4 weeks. I interviewed at Carle Health in Oct 2020
Interview
Very simple interview. There was an HR screening where they basically just go over your resume, and then a sit-down interview with your potential manager. They asked for basic information, and standard interview questions like "what's your biggest strength" and general background information about yourself, and your past experience.
Interview questions [1]
Question 1
Q: Tell us about yourself
Q: Tell us about your past work experience
Q: What is your biggest strength? Weakness?
I applied online. The process took 2 days. I interviewed at Carle Health
Interview
I was sent an email after my application was finalized for a phone interview.
The person who contacted me was very concise and professional when I emailed them to ask for an earlier phone interview time that was not available on their online scheduler. They were prompt in their response and the interview was fairly quick. Went over the basics of my resume and they put my forth onto the next round of interviews.
Interview questions [1]
Question 1
Looking at your skills, you have talked about what you excel at. What is something you need to improve on?