I applied through the online portal and received a call back three weeks later for an interview. Interview was conducted in three parts, an hour meeting with an HR rep, 30 minutes with the hiring manager and 30 minutes with a group of help desk members. HR rep did not show at the specified time and place, and that part was skipped until the end of the interview. The dress code for the position is very casual, and even in the interview I felt overdress in just a button down, tie and slacks. The questions were not difficult, mostly pertaining to technical knowledge of systems and willingness to take call after hours and if I had a license and automobile. The help desk group asked the most challenging technical questions.