Customer Service Representative applicants have rated the interview process at Carrier with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 21 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Carrier overall takes an average of 27 days.
Common stages of the interview process at Carrier as a Customer Service Representative according to 2 Glassdoor interviews include:
Group panel interview: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Carrier (Phoenix, AZ)
Interview
Initial phone interview went well. Basic questions. just know Why you want to work for the company.
2nd interview in person was very detailed. I ended up being interviewed by three different individuals and then took a series of tests at the end. The questions were not necessarily hard, be prepared to answer how your previous experience would help you thrive in an environment where you need attention to detail and where you are encouraged to strive for perfection.
Interview questions [1]
Question 1
Describe a situation where you had to resolve conflict in a work environment. What was the outcome?
I applied through a recruiter. The process took 3 weeks. I interviewed at Carrier (Raleigh, NC) in Mar 2017
Interview
Very professional, Good company. Straight forward and honest. Good communication throughout the process. Sat down with 3 technicians that I would be working with as well as the manager I would be working under for an in-person interview.