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      Cash App

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      SAR Investigator Interview

      Aug 5, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Cash App in Aug 2022

      Interview

      This was the worst interview experience I've had over my 10 years working in tech. Posting now after going through this process last year. I applied on June 27th, with the first email back from the recruiter a full 5 weeks later on August 1st. The first round was interestingly a written assignment, before I even had the chance to talk with a recruiter. I spent 2-3 hours answering a few scenario-based questions about whether to file Suspicious Activity Reports, and submitted on the same day. 1 week later I was contacted for a second-round interview...this one being a 20-minute recruiter screen to "learn more about you, and share more details about this opening". It seemed strange that this was happening after I'd already spent hours on a written assignment, but I was delighted to have passed into the next round. This second round was a disaster by Cashapp. The recruiter showed up 10 minutes late to my 20 minute interview, and did not extend the time at all. She spent the first 5 minutes essentially reading the job description, and then the last 5 minutes directed 2 questions to me: 1) Can you describe how your experience fits this role? (I answered with 4+ years working as a Compliance Analyst/Strategist at another FinTech) 2) Are you familiar with XXX specific legislation? (No, but here is an example of a time I successfully worked with unfamiliar legislation and exceeded expectations. Even my colleagues who continue to work in AML don't know this particular law). The call ends after 10 minutes. And 2 weeks later on August 20th, I got an automated rejection email. This process was a complete waste of time, and signaled unprofessionalism / little respect for candidate time & effort. Why make me go through a multi-hour written assignment, only to then follow with a 20 minute recruiter screen? Why show up 10 minutes late to this screen, only to ask 2 questions which could have been Yes/No questions on the application? I hope CashApp has gotten it together since then, as this was a truly strange and frustrating interview experience.

      Interview questions [1]

      Question 1

      Have you worked in transaction monitoring before?
      Answer question
      1

      Cash App interviews FAQs

      • Common stages of the interview process at Cash App as a SAR Investigator according to 1 Glassdoor interviews include:

        Presentation:  33%

        Skills test:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(18) ;
        2. Customer Success Advocate(15) ;
        3. Customer Service Representative(10) ;
        4. Senior Software Engineer(6) ;
        5. Customer Service Representative (CSR)(4) ;
        6. Designer(4) ;
        7. Project Manager(4) ;
        8. Quality Assurance(4) ;
        9. Account Review Specialist(3) ;
        10. Advanced Support Specialist(3) ;
        11. Customer Success Manager(3) ;
        12. Customer Support Advocate(3) ;
        13. Customer Voice Advocate(3) ;
        14. Executive Assistant(3) ;
        15. Executive Relations Representative(3) .


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      Jobs at Cash App

      6 jobs in United States
      Software Engineer, Data Engineering
      San Francisco, CA
      ·
      $180K - $250K /yr
      (Employer provided)
      View job
      Data Scientist
      San Francisco, CA
      ·
      $120K - $155K /yr
      (Employer provided)
      View job
      Product Manager - Buyer Solutions
      San Francisco, CA
      ·
      $180K - $220K /yr
      (Employer provided)
      View job
      Product Manager - Commercial Modeling & Simulation
      San Francisco, CA
      ·
      $130K - $200K /yr
      (Employer provided)
      View job
      Software Engineer, Product Experience
      San Francisco, CA
      ·
      $150K - $240K /yr
      (Employer provided)
      View job
      View all SAR Investigator Jobs