Customer Experience Specialist applicants have rated the interview process at Casper with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 37% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience Specialist roles take an average of 16 days to get hired, when considering 14 user submitted interviews for this role. To compare, the hiring process at Casper overall takes an average of 19 days.
Common stages of the interview process at Casper as a Customer Experience Specialist according to 14 Glassdoor interviews include:
Phone interview: 45%
One on one interview: 26%
Group panel interview: 13%
Skills test: 10%
Personality test: 3%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. I interviewed at Casper in Oct 2016
Interview
Three rounds of video interviews with 3-4 interviews each. First round was a phone interview. The second two were with current managers one at a time. It was mostly personality and work ethic questions.
I applied online. The process took 1 week. I interviewed at Casper
Interview
I applied online and then did a phone screening with Andrew in HR. The interview was interesting and informative. I was told that I would hear back by the end of the week. The next day, I sent a thank you follow up email. It’s been nearly two weeks and I never received any correspondence from the company. The unprofessional interview procedure is a sign that the company really isn’t as unique and profound as it says it is.
Straightforward process with three separate interviews. One screen call with HR, another one on Skype with a team lead and a last one in their office to meet the team.
Questions centered on my previous experiences and what challenges I wanted to face next.
People I met were all incredibly friendly, welcoming, professional and the atmosphere in the office was very nice.
Overall, a very positive experience, througly transparent and responsive from Casper's side.
Interview questions [1]
Question 1
What did I like the most in my previous experiences