Customer Experience applicants have rated the interview process at Casper with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 37% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Experience roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Casper overall takes an average of 19 days.
Common stages of the interview process at Casper as a Customer Experience according to 2 Glassdoor interviews include:
Phone interview: 100%
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Applied on their website. Was asked to have a phone screen with someone in HR which went well and was the invited to Casper for a round of interviews. The interviews were with 4 different members of the team and all seemed to go pretty well, at least I think. Had a small writing assignment at the end. Sent a thank you email that night. Followed up 1 week after and then at the 2 week mark and still have not heard anything, no responses to any emails sent. Overall the process was very welcoming, but they ultimately didn't think I was a fit.
I applied online. The process took 1 week. I interviewed at Casper (New York, NY) in Feb 2019
Interview
The process was simple. I applied online and heard back within a week. I scheduled a phone interview and they called exactly on time. It was informative, simple, and professional.
Interview questions [1]
Question 1
They asked about background, experience, personality, etc.