Customer Success Manager applicants have rated the interview process at Castlight with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 38.7% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 37 days to get hired, when considering 5 user submitted interviews for this role. To compare, the hiring process at Castlight overall takes an average of 27 days.
Common stages of the interview process at Castlight as a Customer Success Manager according to 5 Glassdoor interviews include:
One on one interview: 25%
Phone interview: 20%
Presentation: 15%
Group panel interview: 15%
Drug test: 15%
Other: 5%
Background check: 5%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 2 months. I interviewed at Castlight (Chicago, IL) in Sep 2021
Interview
Felt strung along in the interview process which lasted two months. I shared my salary expectations at the onset - and was assured it could be met, but it was not. Constantly scheduled more more interviews. Too many interviews for this level or position.
Interview questions [1]
Question 1
How do you manage client health? Walk through your relationship map
I applied online. I interviewed at Castlight in Apr 2021
Interview
From start to finish this was best interview / recuriting process I have been a part of. When searching for the best fit for my career I had the pleasure of working with Robert. From the start, Robert was helpful, transparent, responsive and truly a parter in the interview process. He was honest and upfront on the expectations, the process and the timeline. Each step of the process he was helpful and supportive! This was truly a great experience and I am so grateful for this partnership to obtain my goals!
I applied online. The process took 2 weeks. I interviewed at Castlight in Oct 2019
Interview
I would describe the interview process at Castlight in a number of words:
Supportive
Responsive
Human
Honest
Transparent
Fair
Flexible
Valuable
Respectful (of your time and your value)
To the point
Overall, I felt the interview process made sense, was clear, specific to me and my experiences, and very professional.
Interview questions [1]
Question 1
Tell me about a time when you had to work outside the box to bring a valuable solution to your client.