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      Cencora

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      Telephonic Case Manager Interview

      Nov 17, 2016
      Anonymous Interview Candidate
      Frisco, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 1 week. I interviewed at Cencora (Frisco, TX) in Oct 2016

      Interview

      I submitted my Resume. A recruiter from Mindlance called me and asked if he could represent me. He was hard to understand as he was from another country. After I committed to him; at least 4 others that I could understand called with the same offer. Initial phone interview was brief, basic questions concerning valid Nursing License, states, areas of experience; years of experience. Second interview was in person with manager & supervisor. Third was with her male Director.

      Interview questions [2]

      Question 1

      Second interview, the manager gave me examples of a call question and I gave her ways I would provide answers. These were basic nursing type questions that a patient would ask. She asked personal questions to better understand my personality because it is a small department of 7 nurses and she wanted someone that would "fit" in. She asked about past employment and reasons for leaving. Her boss, gave details of the company and asked my long term goal, did the hours work for me, did I think I would like working at this company? He was concerned I would not like the position because it was a teaching job more than a case management job.
      1 Answer

      Question 2

      How many States do you have a Nursing License in? Do you have any restrictions in any state where you hold a license?
      1 Answer
      3

      Cencora interviews FAQs

      • Telephonic Case Manager applicants have rated the interview process at Cencora with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 52% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Telephonic Case Manager roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Cencora overall takes an average of 24 days.
      • Common stages of the interview process at Cencora as a Telephonic Case Manager according to 1 Glassdoor interviews include:

        Group panel interview:  17%

        Other:  17%

        Phone interview:  17%

        Personality test:  17%

        One on one interview:  17%

        Skills test:  17%

      • Here are the most commonly searched roles for interview reports -

        1. Warehouse Associate(127) ;
        2. Reimbursement Counselor(86) ;
        3. Patient Access Specialist(77) ;
        4. Manager(62) ;
        5. Field Reimbursement Manager(58) ;
        6. Benefits Specialist(47) ;
        7. Patient Service Representative(47) ;
        8. Customer Service Representative(44) ;
        9. Benefits Verification Specialist(43) ;
        10. Operations Manager(40) ;
        11. Analyst(36) ;
        12. Project Manager(35) ;
        13. Director(34) ;
        14. Business Analyst(31) ;
        15. Registered Nurse(31) .


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