The interview is based off of the STAR system interview questions and they are scenario based. Situation, Task, Action and Result! Discuss the situation, the task for the situation, the action you took to get a resolution and the results.
Interview questions [1]
Question 1
I don't remember any of the questions, they use the STAR method for interviews.
I applied online. The process took 2 weeks. I interviewed at Cencora (Charlotte, NC) in Dec 2023
Interview
Straight to the point. The company has to make its own strong first impression. Good attitude, knowledgeable, being a team player, are good points to use. Being positive, sharing past experiences with employers of challenges you’ve faced and what tools and resources helped you overcome those challenges. Being organized and knowing how to multitask are also good points during the process. Being true to yourself.
Interview questions [1]
Question 1
Can you multitask browser while helping customers on the phone?
Great. Not much to go into. 2 or 3 interviews before chosen. If you had previous benefits the better. I had no issues with my interview. They give feedback if you wish to inquire
Benefit Specialist applicants have rated the interview process at Cencora with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 52% positive. This is according to Glassdoor user ratings.
Candidates applying for Benefit Specialist roles take an average of 20 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Cencora overall takes an average of 24 days.
Common stages of the interview process at Cencora as a Benefit Specialist according to 8 Glassdoor interviews include:
Drug test: 36%
One on one interview: 21%
Phone interview: 21%
Background check: 21%
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