Is it hard to get hired as a Customer Service Representative CSR at CenterPoint Energy?

Customer Service Representative CSR applicants have rated the interview process at CenterPoint Energy with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 80% positive. To compare, the company-average is 70.2% positive. This is according to Glassdoor user ratings.

How long does it take to get hired as a Customer Service Representative CSR at CenterPoint Energy?

Candidates applying for Customer Service Representative CSR roles take an average of 31 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at CenterPoint Energy overall takes an average of 32 days.

Where can I find CenterPoint Energy interview experiences by job title?

Customer Service Representative (46) ; Engineer (33) ; Service Consultant (23) ; Analyst (18) ; Intern (13) ; Gas Engineer (12) ; Business Analyst (11) ; Electrical Engineering Co-Op (10) ; Field Service Technician (10) ; Project Manager (10) ; Customer Service Associate (9) ; GIS Technician (9) ; Manager (9) ; Customer Service Representative (CSR) (8) ; Supervisor (7)

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CenterPoint Energy Customer Service Representative CSR interview questions

based on 16 ratings - Updated Mar 6, 2025

Average interview difficulty

Very positive interview experience

How others got an interview

69%
Applied online
Applied online
15%
Recruiter
Recruiter
8%
Other
Other
8%
Employee Referral
Employee Referral

Interview search

16 interviews

Customer Service Representative Interview

May 20, 2016

Anonymous employee

Accepted offer

Neutral experience

Average interview

Application

I applied online. The process took 1 day. I interviewed at CenterPoint Energy

Interview

It was one on one interview with a Customer Service Supervisor. I believe the questions where average but I had Customer Service experience which helped me get through the interview process.

Interview questions [1]

Question 1

Give me an example of when you had a difficult customer and how did you handle it.

1 Answer

Viewing 16 - 16 of 16 Interviews

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CenterPoint Energy

CenterPoint Energy Customer Service Representative CSR interview questions

Average interview difficulty

Very positive interview experience

How others got an interview

Interview search

Customer Service Representative Interview

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Jobs at CenterPoint Energy

CenterPoint Energy interviews FAQs

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