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      Chamberlain Group

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      IT Service Desk Specialist Interview

      Sep 7, 2017
      Anonymous Interview Candidate
      Oak Brook, IL
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Chamberlain Group (Oak Brook, IL) in Aug 2017

      Interview

      Once inside I met with the Hr person who gave me a tour of the premises. Once finished, i'm seated and the first interviewer comes in and describes the position. once he's done, the 2nd interviewer comes in and asks situational questions on how you work with others to see how you'll respond. once he's done the third interviewer comes and goes in more about your experience and how you'll fit in. once he's done the fourth comes in to hit you with trouble shooting scenarios to test your knowledge. Once he's done you meet their manager who describes the position further and asks if this company is a good fit for you.

      Interview questions [1]

      Question 1

      A coworker complains that his computer has got the BSOD. What are your troubleshooting steps over the phone to solve the problem?
      Answer question
      1