I worked with a recruiter to get the interview. The recruiter did a general interview and asked general questions about my resume and why I felt I qualified for the position. From there, there was a phone interview with a Schwab recruiter. She asked more in depth questions about my resume and asked why I wanted to work for Schwab. She asked what I knew about Schwab. She then asked a few behavioral questions like tell me a time when you went above an beyond your job expectations. She asked three of those types of questions. From there I was sent to take a personality test. After that I advanced to a face to face interview with two team managers. All they did was ask me behavioral, tell me a time when you were faced with... Be prepared to answer these types of questions concerning a time when you used excellence service, dealt with challenges, went above and beyond our job duties, evidence that you are a self starter. The people were very nice and very professional. I read everything I could about Schwab and brought up specific data from their website and quotes from the CEO Chuck during the interview. At the end of the interview they asked if I had any questions and I asked some very detailed questions such as, what qualities make up a successful candidate? etc...