A 1 hr long interview some challenging questions prepare to give a lot of examples based on experience and scenarios on how you have over come them and resolve them they said to wait a week for a call back
Interview questions [1]
Question 1
How have you handle and upset customers and what have you don’t to make him feel like he got the best customer service experience afterwards give example and scenarios
I applied in-person. I interviewed at Chase (Phoenix, AZ) in Aug 2016
Interview
Very fast and easy. I feel like they would hire anyone. They made the process and easy as possible and I feel like it was comfortable during the entire interview.
Collections Specialist applicants have rated the interview process at Chase with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Chase as a Collections Specialist according to 2 Glassdoor interviews include:
Other: 25%
Drug test: 25%
IQ intelligence test: 25%
One on one interview: 25%
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