I applied online. The process took 2 days. I interviewed at Chase (Miami, FL) in Nov 2015
Interview
I applied online and within minutes recieved an email for the assessment test. That was pretty easy. Just keep in mind they are looking for great customer service while taking the test. Then I received a call to schedule an interview. Went and did the interview with a recruiter which she asked me about 10 questions. She liked the interview and sent me straight to the branch manager. He interviewed me and asked me about 3 to 4 questions and was hired at the spot.
Interview questions [1]
Question 1
Describe a time you dealt with a difficult costumer.
Well it was very casual. Asked for basic information on past experience and education. Asked if I was comfortable handing money and interacting with customers. Very easy and similar to what you would expect from a retail position
Interview was quick. Interviewed with HR and then the branch the branch manager. Interview questions were STAR method questions and asked about past customer service experience. They take you around and introduce you to others at the branch
Interview questions [1]
Question 1
It’s basically the STAR method questions. Questions based on customer service and sales
not bad at all, quite lengthy the human recourse lady was helpful and I got to ask a lot of questions. they would ask you about your last job expereince and also expectations
Bank Teller applicants have rated the interview process at Chase with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 76% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Bank Teller roles take an average of 15 days to get hired, when considering 203 user submitted interviews for this role. To compare, the hiring process at Chase overall takes an average of 21 days.
Common stages of the interview process at Chase as a Bank Teller according to 203 Glassdoor interviews include:
One on one interview: 19%
Drug test: 17%
Background check: 14%
Phone interview: 13%
Skills test: 13%
Personality test: 7%
Presentation: 6%
IQ intelligence test: 5%
Group panel interview: 4%
Other: 1%
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