Relationship Banker applicants have rated the interview process at Chase with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Relationship Banker roles take an average of 30 days to get hired, when considering 107 user submitted interviews for this role. To compare, the hiring process at Chase overall takes an average of 21 days.
Common stages of the interview process at Chase as a Relationship Banker according to 107 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 17%
Drug test: 14%
Skills test: 12%
Background check: 12%
Personality test: 7%
Group panel interview: 7%
Presentation: 6%
IQ intelligence test: 4%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Chase
Interview
first applied online,passed assessment test which had practical math questions and some personal questions.Followed by a video interview(hirevue),they just record my answer and there was not anyone in front of me which was not interactive and lively at all.
I am still waiting for further reply by HR.
after a week received call for an in person interview by different branch manager.
Interview questions [1]
Question 1
General questions like,how does this position and your skill match with your past job?
tell me about situation when you had potential customer on call and he refused to get our product?
why do you like Chase?
what part you like most about sale?
In person interview questions were-
what is good customer service/bad customer service?how do you handle Irate customer?role play situations with iABM what if customer is on call and you try to get an appointment?
what if you have customer ready to open checking account and how would you build rapport before opening up an account(try to be friendly)
explain about challenge you accept in your past job?
Pretty easy interview. Just prepare to answer your sales experience, preferably in branch banking. Also be good at charming and making a connection with the interviewers since it is a sales job.
I applied online. I interviewed at Chase (San Diego, CA) in Feb 2026
Interview
Three interviews: phone, in person with branch manager, final phone call with regional manager/market director. Questions mostly behavioral and related to experience as a teller, and whether I was comfortable with warm calling.
Interview questions [1]
Question 1
What were you most proud of in your professional and or personal life?
The interview process was very good and asks a lot of questions about sales experience or banking experience. If you’re licensed that is a plus. Recruiter called, then met with hiring manager and another branch manager. Total process took about 3-4 weeks
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a client