Relationship Banker applicants have rated the interview process at Chase with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Relationship Banker roles take an average of 30 days to get hired, when considering 107 user submitted interviews for this role. To compare, the hiring process at Chase overall takes an average of 21 days.
Common stages of the interview process at Chase as a Relationship Banker according to 107 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 17%
Drug test: 14%
Skills test: 12%
Background check: 12%
Personality test: 7%
Group panel interview: 7%
Presentation: 6%
IQ intelligence test: 4%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online- was contacted by recruiter several weeks later- asked to complete Hirevue webcam video interview (it Records your answers and is used by recruiter, the questions are on screen in-front of you. you can read for 30 seconds prepare thoughts, then it starts recording your answer) there is no pausing the question however when you are done you click on your own time to the next question on interview
Interview questions [1]
Question 1
Interview Questions exactly as appeared on Hirevue webcam screen:( i only remember these but were 15 total)
1) Why do you want to work for Chase ?
2) Why are you leaving your current job or why did you leave your previous job ?
3) Do you have your series 6,63, and life licenses > if not can you get them in 90 days ?
4) Why do you want to be a relationship banker ?
5) If you were trying to get a new customers business by phone and the customer rejected your offer, how would you respond?
6) What are your hours of availability, do you have any schedule restrictions?
7) What are your Salary expectations?
8) What are your strengths and Weaknesses?
9) Tell me about your work experience ?
10) Why are you the best candidate for the position ?
11) What locations are you interested in ?
12) Tell me about a portfolio of customers you managed ? How did you deepen the relationship ?
I am still in interview process.
Pretty easy interview. Just prepare to answer your sales experience, preferably in branch banking. Also be good at charming and making a connection with the interviewers since it is a sales job.
I applied online. I interviewed at Chase (San Diego, CA) in Feb 2026
Interview
Three interviews: phone, in person with branch manager, final phone call with regional manager/market director. Questions mostly behavioral and related to experience as a teller, and whether I was comfortable with warm calling.
Interview questions [1]
Question 1
What were you most proud of in your professional and or personal life?
The interview process was very good and asks a lot of questions about sales experience or banking experience. If you’re licensed that is a plus. Recruiter called, then met with hiring manager and another branch manager. Total process took about 3-4 weeks
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a client