Relationship Banker applicants have rated the interview process at Chase with 2.6 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 66.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Relationship Banker roles take an average of 30 days to get hired, when considering 107 user submitted interviews for this role. To compare, the hiring process at Chase overall takes an average of 21 days.
Common stages of the interview process at Chase as a Relationship Banker according to 107 Glassdoor interviews include:
One on one interview: 20%
Phone interview: 17%
Drug test: 14%
Background check: 12%
Skills test: 12%
Personality test: 7%
Group panel interview: 7%
Presentation: 6%
IQ intelligence test: 4%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Chase
Interview
Fairly simple-Pre set of interview questions via webcam (record answers) only 3 min to answer & no repeats.
Be prepared, be patient and have a positive attitude :)
Do the practice interview, to make sure your connection and your flash is up to date.
My connection was lost for a brief period, just follow instructions and you should be fine.
Interview questions [1]
Question 1
Why do you want to work for Chase?
Why do you want to be a Relationship Banker?
What are your Salary expectations?
Why are you leaving your current job?
What are your strengths?
What location are you interested in?/or preference
If a customer rejected an offer, how would you respond?
How would you build rapport?
How do you handle a difficult situation?
Why you would be a good fit?
Tell us about your work experience?
Tell me about a portfolio of customers you manages? How did you deepen the relationship?
What are your hours of availability?
Pretty easy interview. Just prepare to answer your sales experience, preferably in branch banking. Also be good at charming and making a connection with the interviewers since it is a sales job.
I applied online. I interviewed at Chase (San Diego, CA) in Feb 2026
Interview
Three interviews: phone, in person with branch manager, final phone call with regional manager/market director. Questions mostly behavioral and related to experience as a teller, and whether I was comfortable with warm calling.
Interview questions [1]
Question 1
What were you most proud of in your professional and or personal life?
The interview process was very good and asks a lot of questions about sales experience or banking experience. If you’re licensed that is a plus. Recruiter called, then met with hiring manager and another branch manager. Total process took about 3-4 weeks
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a client