I applied in-person. The process took 4 weeks. I interviewed at Chase (New York, NY) in Mar 2015
Interview
Took several weeks after applying in person at several locations, interviews very friendly and comfortable, you need to come prepared, know job responsibilities and impress with manners and conversation. Dress in black, the interviewer needs to see you as thought you are already working in the bank.
Interview questions [1]
Question 1
Have you ever had to deal with an irate costumer? What is your process?
Pretty easy interview. Just prepare to answer your sales experience, preferably in branch banking. Also be good at charming and making a connection with the interviewers since it is a sales job.
I applied online. I interviewed at Chase (San Diego, CA) in Feb 2026
Interview
Three interviews: phone, in person with branch manager, final phone call with regional manager/market director. Questions mostly behavioral and related to experience as a teller, and whether I was comfortable with warm calling.
Interview questions [1]
Question 1
What were you most proud of in your professional and or personal life?
The interview process was very good and asks a lot of questions about sales experience or banking experience. If you’re licensed that is a plus. Recruiter called, then met with hiring manager and another branch manager. Total process took about 3-4 weeks
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a client