Enterprise Customer Success Manager applicants have rated the interview process at Checkr with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 40.9% positive. This is according to Glassdoor user ratings.
Candidates applying for Enterprise Customer Success Manager roles take an average of 18 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Checkr overall takes an average of 20 days.
Common stages of the interview process at Checkr as a Enterprise Customer Success Manager according to 2 Glassdoor interviews include:
Group panel interview: 17%
Phone interview: 17%
One on one interview: 17%
Presentation: 8%
Background check: 8%
Personality test: 8%
Drug test: 8%
Skills test: 8%
IQ intelligence test: 8%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 1 week. I interviewed at Checkr (San Francisco, CA) in Mar 2018
Interview
Honestly, I picked Checkr in large part because of their mission and their incredible interview process. They were so communicative, clear, and professional from beginning to end. I was referred, received an email within a business day of sending my resume scheduling my first step: phone screen (30mins). Following was a phone interview with the hiring manager (30mins), then an on-site with a current CSM, the hiring manager, and a sales AE. Each person was organized, had questions prepared, all of which were deeply aligned with Checkr's core values. Following this on-site, I met with a VP as a final round.
Interview questions [1]
Question 1
There were many situational questions asked like:
- Explain a time you had to work to retain a churning customer, what did you do and why were you/weren't you successful?
- Tell me about how you manage your time, especially when you are over-capacity
I applied online. The process took 4 weeks. I interviewed at Checkr (Denver, CO) in Feb 2021
Interview
Phone Screen - recruiter Team lead - phone call Direct Manager - zoom 45-minute discussion Panel Interview - Zoom w/ Director, Manager, Peer 1.5 hour interview Final Interview - VP of Customer Success
Interview questions [1]
Question 1
Situation Questions - tell me a time you weren't given the necessary resources to close a deal. How did you overcome it? Behavior Questions - Tell me a time you were managing competing priorities & which did you choose. Why?