Do it with a group and make sure to be the loudest and most positive one answering questions. They are checking to see if you can hold an upbeat conversation while also smiling.
I interviewed at Chick-fil-A Corporate (Atlanta, GA)
Interview
Very Lengthy (3.5 months) Very nice recruiter and managers during interview. Definitely kept the excellent customer service spirit. 5 parts to the interview process. Each pass, there was a treat in the mail. :-)
Interview questions [1]
Question 1
Tell me a time when there was a tough situation and how did I manage it?
Somewhat intrusive and wanted personal finance information for the management development program and franchise partnership. I really don't know what else to add but this system won't led me read a review without adding an exorbitant amount of information
Interview questions [1]
Question 1
They ask about personal finance and are a religious based organization
Customer Service Representative applicants have rated the interview process at Chick-fil-A Corporate with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 71.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Chick-fil-A Corporate overall takes an average of 19 days.
Common stages of the interview process at Chick-fil-A Corporate as a Customer Service Representative according to 15 Glassdoor interviews include:
One on one interview: 31%
Drug test: 12%
Group panel interview: 12%
Background check: 12%
Personality test: 8%
Presentation: 8%
IQ intelligence test: 8%
Skills test: 4%
Phone interview: 4%
Other: 4%
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