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      Ciena

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      Related searches: Ciena reviews | Ciena jobs | Ciena salaries | Ciena benefits
      Ciena interviewsCiena Technical Support Engineer interviewsCiena interview
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      Technical Support Engineer Interview

      Aug 16, 2019
      Anonymous Interview Candidate
      No offer
      Negative experience

      Application

      I applied online. I interviewed at Ciena

      Interview

      I Applied vie Linkedin and the hiring manager in Belfast contacted me over the phone. She was worried about my age (54) but at the end I had been told a face to face interview will be arranged shortly with her and one engineer. To be honest and since they were reluctant to follow up due to my age I was not expecting any further contact, but after 3 weeks, on Monday morning, she contacted me via email, apologised for the delay and requested for my availability during that week. I replied almost immediately that I was available the whole week but Wednesday. Since then I have not had any further update. I sent another email but nothing. I would say a bad experience since at least a brief email explaining that they will not proceed further with my application or some explanation it would had been nice. But apparently, according to another reviews, mistreatment and disrespect are Ciena values when it comes to the hiring process.

      Interview questions [1]

      Question 1

      About my background
      Answer question

      Other Technical Support Engineer Interview Reviews for Ciena

      Technical Support Engineer Interview

      Aug 2, 2025
      Anonymous employee
      Manila, Manila
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 1 day. I interviewed at Ciena (Manila, Manila) in Jul 2025

      Interview

      Smooth and the interviewers were kind, they ask things about my previous job experience and they oriented me regarding the company and the job position I am being interviewed. Overall they are accommodating and do not pressure you.

      Interview questions [1]

      Question 1

      How to cope up with stress.
      Answer question

      Technical Support Engineer Interview

      Apr 15, 2024
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Ciena

      Interview

      first its assemenent then the coding round or mcq round then the face to face interview technical interview as well as the hr interview then if you clear all round you will get selected

      Interview questions [1]

      Question 1

      networking questions regarding geofencing, routing
      Answer question

      Technical Support Engineer Interview

      May 31, 2023
      Anonymous Interview Candidate
      Mangalagiri
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Ciena (Mangalagiri)

      Interview

      1. written test - solve 2 questions in java 2. Technical round asked to solve problems (string, arrays) 3. Technical round - questions about java - basic to average, pronlems 4. Hr round with 2 people

      Interview questions [1]

      Question 1

      DSA JAVA - about spring, spring boot Web tech stack - html, CSS, JavaScript
      Answer question
      avatar
      Ciena response
      3y
      Thank you for sharing your detailed interview process. We wanted to check if you can share more about your experience and what we can do better. Please send an email to cienafeedback@ciena.com, and let's talk so we can see how we can improve our interview process.

      Ciena interviews FAQs

      • Technical Support Engineer applicants have rated the interview process at Ciena with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Engineer roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Ciena overall takes an average of 34 days.
      • Common stages of the interview process at Ciena as a Technical Support Engineer according to 1 Glassdoor interviews include:

        Presentation:  33%

        Skills test:  33%

        Phone interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(195) ;
        2. Senior Software Engineer(93) ;
        3. Embedded Software Engineer(52) ;
        4. Lead Engineer(33) ;
        5. Senior Manager(33) ;
        6. Intern(32) ;
        7. Software Developer(32) ;
        8. Network Engineer(31) ;
        9. Project Manager(29) ;
        10. Hardware Engineer(27) ;
        11. Software Engineer 2B(27) ;
        12. Software Engineer II(24) ;
        13. Director(23) ;
        14. Systems Engineer(22) ;
        15. Engineer(21) .


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      Jobs at Ciena

      15 jobs in United States
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      (Employer provided)
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      Technical Solutions Engineer – Data Center PON
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      ·
      $116K - $237K /yr
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      Senior Fiber Coupling Engineer
      New Providence, NJ
      ·
      $133K - $213K /yr
      (Employer provided)
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      Ciena - Technical Sales Development Program
      Atlanta, GA
      ·
      $74K - $74K /yr
      (Employer provided)
      View job
      View all Technical Support Engineer Jobs