Retention Specialist applicants have rated the interview process at Cinch Home Services with 1.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 58.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Retention Specialist roles take an average of 3 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Cinch Home Services overall takes an average of 15 days.
Common stages of the interview process at Cinch Home Services as a Retention Specialist according to 4 Glassdoor interviews include:
Skills test: 21%
One on one interview: 21%
Drug test: 21%
Group panel interview: 7%
Presentation: 7%
Personality test: 7%
Background check: 7%
Phone interview: 7%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 5 days. I interviewed at Cinch Home Services (Anderson, SC) in Jun 2011
Interview
Simple the questions they asked were the standard questions you would get asked if you were applying to subway. There was no creative questions and the process was really not too informative for the hiring staff. I could have done this interview with my eyes closed. They are not looking for quality, they are looking for warm bodies to fill chairs.
Interview questions [1]
Question 1
Name one time when you showed exceptional customer service skills.
I applied online. I interviewed at Cinch Home Services (Anderson, SC) in Mar 2017
Interview
It was a brief process. Applied online did assessment went in during a job fair got hired. I originally applied for customer service but was directed to retention. They seem to hire anyone. Big revolving door
Interview questions [1]
Question 1
Can I handle criticism from a supervisor and how would I handle it.
I applied through a recruiter. The process took 1 day. I interviewed at Cinch Home Services (Anderson, SC) in Aug 2015
Interview
First you take a personality and abilities test, then you are scheduled for an interview. At the interview they sell company heavy -BIG RED FLAG. They asked very few behavioral questions. They did not ask me for any references, nor did they check my employment history. To me it seems they will hire ANYONE. Which is not a good sign. They are always hiring, it seems to me a revolving door of employees. I walked the sales floor, the employees seem bored, frustrated, and some distracted.
Starting pay is non negotiable, $10.50 per hour + commission after a few months. If you have a lot of experience this is not the job for you! They will give you entry level pay. Not worth it for the stress of the job.
Interview questions [1]
Question 1
Name a time in the past a customer was upset with service and how did you handle it?
I applied online. The process took 4 days. I interviewed at Cinch Home Services (Anderson, SC) in Jul 2015
Interview
Very pleasant. Applied on line company emailed me a test and called me for an interview . Business Casual dress highly recommended for interview. Had my first and second interview at the same time and I started in a training class the next week.