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      Technical Support Engineer Interview

      Jan 3, 2023
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Cisco

      Interview

      The process was simple and initially HR screening for the compatibility for the role. Then there were 2 rounds of technical interview with the team and various questions regarding the experience and the technical abilities

      Interview questions [1]

      Question 1

      Explain How DHCP works in detail and the various corner cases
      Answer question

      Other Technical Support Engineer Interview Reviews for Cisco

      Technical Support Engineer Interview

      Jun 17, 2026
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Cisco

      Interview

      Multiple problem statements are provided in my case 3 were provided and you have to come up with a solution with all the details such as how you would approach the problem, your research, limitations, etc. If you submit your PPT you will qualify this round as the only requirement is to submit it here.

      Interview questions [1]

      Question 1

      We will have some basic questions for R&S CCNA/NP level stuff. We will also have some questions about what ever tech you are going for. ACI may ask you about virtualization, API's, vxlan etc...but if you never used ACI it's ok. Knowing how to perform under pressure and troubleshooting skills are paramount. We may ask for examples of issues you have resolved and the steps to fix it.
      Answer question

      Technical Support Engineer Interview

      Dec 14, 2025
      Anonymous Interview Candidate
      Raleigh, NC
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Cisco (Raleigh, NC)

      Interview

      Very lengthy. Six round interview process, each of which challenging different intellectual concepts with a unique set of panelists for each from different departments. Some question-based, some memory, and others real-world hypotheticals.

      Interview questions [1]

      Question 1

      They provided a 25-page white paper regarding a technical concept. I was then given 30 minutes to review this, understand the literature, and memorize key components. Following this, the panel asked questions related to the material.
      Answer question

      Technical Support Engineer Interview

      Aug 18, 2025
      Anonymous employee
      Ciudad de Mexico
      Accepted offer
      Neutral experience
      Difficult interview

      Application

      I applied through college or university. The process took 7 months. I interviewed at Cisco (Ciudad de Mexico)

      Interview

      Internship. Acuden a las universidades y dan platicas, te hacen al final un examen de las capas del modelo OSI. Despues esperas por varios meses hasta que hay una llamada para entrar al programa, se hacen dos entrevistas mas una para explicar un tema de alguna tecnologia que te pidan y otra sobre el perfil. Al entrar te dan los lineamientos de las actividades a realizar (certificaciones CCNA y CCNP) en 3 meses, si no se cumplen en el tiempo que te piden sales del programa. Pasados 6 meses, si se cumplieron todas las actividades, test psicometricos y certificaciones te pueden hacer una oferta.

      Interview questions [1]

      Question 1

      En la inicial se enfocan en que demuestres conocimiento basico del modelo OSI. La interaccion entre las capas, que es DHCP, como funciona internet, etc.
      Answer question

      Cisco interviews FAQs

      • Technical Support Engineer applicants have rated the interview process at Cisco with 3.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 79% positive. To compare, the company-average is 68% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Engineer roles take an average of 31 days to get hired, when considering 25 user submitted interviews for this role. To compare, the hiring process at Cisco overall takes an average of 27 days.
      • Common stages of the interview process at Cisco as a Technical Support Engineer according to 25 Glassdoor interviews include:

        Phone interview:  22%

        Presentation:  15%

        Group panel interview:  15%

        Skills test:  15%

        Personality test:  9%

        One on one interview:  9%

        Background check:  9%

        Drug test:  4%

        IQ intelligence test:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Software Engineer(3687) ;
        2. Senior Software Engineer(1006) ;
        3. Program Manager(621) ;
        4. Project Manager(606) ;
        5. Account Manager(596) ;
        6. Network Consulting Engineer(498) ;
        7. Systems Engineer(464) ;
        8. Network Engineer(449) ;
        9. Technical Consulting Engineer(422) ;
        10. Business Analyst(413) ;
        11. Technical Leader(352) ;
        12. Product Manager(329) ;
        13. Senior Manager(328) ;
        14. Director(326) ;
        15. Technical Lead(326) .


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