End User Support applicants have rated the interview process at Citadel with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 46.4% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Citadel as a End User Support according to 2 Glassdoor interviews include:
Skills test: 17%
Phone interview: 17%
Personality test: 17%
Drug test: 17%
Group panel interview: 17%
Background check: 17%
Here are the most commonly searched roles for interview reports -
There were six interviews, structured into 3 rounds(2 interviews back to back per round). Most were technical questions related to troubleshooting, some on large scale, some on individual scale. Because of previous Tech Support Experience, more questions were related to that and built off of some of the technical problems that I described
Interview questions [1]
Question 1
Let's say that XYZ problem occurred on a large scale(roughly 10,000 people) how would you go about solving it?
I applied online. I interviewed at Citadel (Chicago, IL)
Interview
Simple and complex question. Three interviews over the phone and panel like interview with multiple members from the team asking technical questions. They are very technical when it comes to supporting the firm.
Interview questions [1]
Question 1
What is a way to resolve a domain name issue when a device a can't connect to the domain.