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      Jobs at Citi

      27 jobs in United States
      Personal Banker SAFE Act, Bilingual English/Spanish Speaking Preferred, Downtown Miami Area, Officer
      Miami, FL
      ·
      $51K - $71K /yr
      (Employer provided)
      View job
      Personal Banker SAFE Act, Bilingual Mandarin Speaking Preferred, Arcadia-Downtown Branch, Officer
      Arcadia, CA
      ·
      $58K - $81K /yr
      (Employer provided)
      View job
      Personal Banker SAFE Act, Escondido Branch, Officer
      Escondido, CA
      ·
      $58K - $81K /yr
      (Employer provided)
      View job
      Personal Banker SAFE Act, Bilingual English/Spanish Speaking Preferred, Doral Branch, Officer
      Miami, FL
      ·
      $51K - $71K /yr
      (Employer provided)
      View job
      Officer Production Application Support Engineer
      Tampa, FL
      ·
      $69K - $96K /yr
      (Employer provided)
      View job
      View all Customer Solutions Officer Jobs

      Citi interviews FAQs

      • Customer Solutions Officer applicants have rated the interview process at Citi with 3.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 38% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Customer Solutions Officer roles take an average of 4 days to get hired, when considering 21 user submitted interviews for this role. To compare, the hiring process at Citi overall takes an average of 27 days.
      • Common stages of the interview process at Citi as a Customer Solutions Officer according to 21 Glassdoor interviews include:

        One on one interview:  20%

        Presentation:  14%

        Phone interview:  12%

        Drug test:  12%

        IQ intelligence test:  12%

        Skills test:  9%

        Background check:  7%

        Group panel interview:  6%

        Other:  4%

        Personality test:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Vice President(1989) ;
        2. Analyst(1324) ;
        3. Assistant Vice President(890) ;
        4. Business Analyst(594) ;
        5. Senior Vice President(540) ;
        6. Manager(525) ;
        7. Director(506) ;
      Assistant Manager
      (476) ;
    • Customer Service Representative(434) ;
    • Officer(427) ;
    • Personal Banker(394) ;
    • Software Engineer(364) ;
    • Project Manager(355) ;
    • Intern(348) ;
    • Financial Analyst(335) .
    • Customer Solutions Officer Interview

      Jul 18, 2019
      Anonymous Interview Candidate
      Taguig
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Citi (Taguig) in Jul 2019

      Interview

      I was notified and got a call from citi if I am interested for this job. Asked a few details about my personal info and scheduled me an initial screening. I got to their bldg for the hirinf process. It took me a day to get the news. First was the initial screening. Interviewer asked me behavioral questions about my leadership and interpersonal skills. Second, an online test (versant). Was actually a fun test where you will use a phone and follow what the voice instructs you to do. Second interview was with the senior HR asked me about if I really want to be a part of the BPO industry, where do I see myself in five years etc. And lastly, the final interview. This interviewer was very rude. She was very condescending and mocking my personality. I would understand if she criticized my skills ans experience but no. She was on a power trip. Cuts me off when I'm trying to explain myself and even asked me 'so you think you're perfect?' mockingly. It was disturbingly rude for a professional to ask such question or blurt out such comment. I expected too much from this company. Sadly, it doesn't come close to any of my expectations judging from what the HR department has shown me. It was a learning experience for job seekers to learn the environment of the organization from the hiring process and its HR employees

      Interview questions [1]

      Question 1

      What are your greatest strengths and weaknesses?
      Answer question
      19

      Other Customer Solutions Officer Interview Reviews for Citi

      Customer Solutions Officer Interview

      Feb 18, 2025
      Anonymous Interview Candidate
      Declined offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Citi

      Interview

      i arrived and was the accomodated. the interview went pretty fast. it was straightforward and i would say pretty easy. just the normal interview questions and some situational questions. i declined the offer because i got an opportunity at other company

      Interview questions [1]

      Question 1

      describe self, why did you left previous work
      Answer question

      Customer Solutions Officer Interview

      Jun 10, 2025
      Anonymous employee
      Taguig
      Accepted offer
      Neutral experience
      Difficult interview

      Customer Solutions Officer Interview

      Oct 14, 2023
      Anonymous employee
      Taguisa
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Citi (Taguig) in Feb 2024

      Interview

      I underwent 3 phases of interviews: (1) Background check, (2) Initial Interview with HR, and (3) Final Interview with Hiring Manager. I went through all interviews in just a day through the phone. As a fresh graduate with no BPO experience, I mostly relied on my communication skills to survive the whole process. The interview with the HR revolved mostly around questions involving integrity. In my case, he asked me to elaborate further on the circumstances where I showed integrity as an individual. The final interview was the most challenging of them all — at least, for me. The hiring manager tested me through a mock call. Afterwards, she was testing my patience and capabilities as a customer service representative, especially since I have no experience. The hiring manager had an intimidating tone, which was aimed to test your grit as a phone banker. She interrupted my answers a lot, and the challenge was how well I can focus on her questions while maintaining a calm, professional demeanor. Interestingly, after around 85 minutes of interview, the hiring manager complimented me for surviving her questions. She was really generous with her feedback and gave me the job offer afterwards. It was a sigh of relief for me, knowing that it was all a test after all.

      Interview questions [1]

      Question 1

      How do you define integrity? What are some situations wherein you showed integrity? Can you elaborate further?
      Answer question

      Application

      I interviewed at Citi (Taguisa)

      Interview

      You have to pass two assessments before you can get to initial interview. It consists of three interviews; the initial, pre-final, and the final interview. You have to show them how confident you are with your skills, and you must convince them that you are the perfect person for the job.

      Interview questions [1]

      Question 1

      Tell me about a situation where you had to solve a problem in just a short span of time.
      Answer question