Collections Representative applicants have rated the interview process at Citi with 2.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Collections Representative roles take an average of 24 days to get hired, when considering 17 user submitted interviews for this role. To compare, the hiring process at Citi overall takes an average of 27 days.
Common stages of the interview process at Citi as a Collections Representative according to 17 Glassdoor interviews include:
One on one interview: 25%
Drug test: 20%
Background check: 18%
Phone interview: 18%
Skills test: 9%
Personality test: 5%
Group panel interview: 2%
Presentation: 2%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Citi (Irving, TX)
Interview
Fast process, was interviewed and hired within 2 weeks. I had applied 6 months prior, but they didn't fill the need for a new team until September. They interviewed all of us and hired us within 2 weeks at the same salary and start date. My team and I shared our stories and they all matched the fast paced interview/hire process.
Interview questions [1]
Question 1
Describe a time when you did not get along with someone at work, and what you did to correct it.
straightforward, as long as you follow the STAR flow! The interview process was easy and the HR representative walked me through everything I needed to know before hand. The benefits and culture at Citi bank are amazing, it’s hard to find a company that has a come as you are vibe. It’s one of my favorite things about working at Citi bank!
I applied through a recruiter. The process took 3 months. I interviewed at Citi (Tucson, AZ) in Nov 2020
Interview
Very nice! It is conductive and experience interview. Just read your own curriculum and the job description, you will pass. My interview was by phone. The HR Representative was nice and busy, they go to the point and make you feel confutable in the interview.
I applied online. The process took 3 weeks. I interviewed at Citi in Sep 2019
Interview
Some what informal, went quickly and well. Citi is a good place to work because they are committed to a work-life balance. Citi is flexible with shifts offered, whether you're a student or new parent. The pay is extremely competitive and the benefits like vacation time, health insurance, and tuition reimbursement are all added bonuses.