In my opinion the interview process was fair and thorough. The questions I was asked were directly related to the tasks I would go on to perform. I would recommend Citibank as an employer
I applied online. I interviewed at Citi (San Francisco, CA) in Jul 2026
Interview
2 tier interview, very smooth and understanding mangers. Asked formal questions why we have to hire you, why did you choose to work here, give example of when you go above and beyond
Interview questions [1]
Question 1
Why we should hire you without any banking experience
I applied through a recruiter. I interviewed at Citi (San Francisco, CA) in May 2026
Interview
Very slow process, first round recruiter call, it is easy about 10 min. Second zoom panel interview for 30min. I am still waiting the results. I am not sure there was a third round.
I applied in-person. The process took 2 weeks. I interviewed at Citi (San Francisco, CA) in Oct 2025
Interview
Three rounds of interview with calls, zoom calls and in person. Dress professional and come prepared. Good experience overall and smooth process. Good follow up calls and emails. People are nice and appreciate your time.
Citi interviews FAQs
Personal Banker I applicants have rated the interview process at Citi with 2.9 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 71% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Personal Banker I roles take an average of 19 days to get hired, when considering 107 user submitted interviews for this role. To compare, the hiring process at Citi overall takes an average of 27 days.
Common stages of the interview process at Citi as a Personal Banker I according to 107 Glassdoor interviews include:
One on one interview: 19%
Background check: 16%
Phone interview: 15%
Drug test: 14%
Skills test: 12%
Personality test: 8%
Group panel interview: 6%
IQ intelligence test: 6%
Presentation: 4%
Other: 2%
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