Operations Support Specialist applicants have rated the interview process at Citi with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
I applied through an employee referral. I interviewed at Citi (Chennai) in May 2022
Interview
The interview process was very clear, had 3 rounds and everyone were smart. Communication is mostly what they check. Kindly stay calm, take your time while answering and be honest if you do not know the answer to the question, just reply that you do not have an answer.
It was simple. They asked the basic interview questions with targeted questions pertaining to the job. They also aked for a lot of examples from past experiences. I interviewed with 2 people, the manager and the team lead.
Interview questions [1]
Question 1
Have you ever had a time you encountered a frustrated client and what did you do?