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      Citizens

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      Related searches: Citizens reviews | Citizens jobs | Citizens salaries | Citizens benefits
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      Teller Interview

      Feb 6, 2018
      Anonymous employee
      Arlington, MA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Citizens (Arlington, MA) in Jan 2015

      Interview

      My interview was with the former Teller Manager. He was a fabulous man, very professional and taught me quite a bit. He welcomed me, met with me 1:1 and we just a normal conversation. It was not too formal, but he saw my excitement in entering the banking world and said "you are ready".

      Interview questions [1]

      Question 1

      Cash handling experience.
      1 Answer

      Other Teller Interview Reviews for Citizens

      Teller Interview

      Jan 14, 2026
      Anonymous Interview Candidate
      Philadelphia, PA
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Citizens (Philadelphia, PA)

      Interview

      First you have to complete an online assessment, that once completed is valid for 6 months. If you passed the assessment they schedule an in-person interview at the branch where they ask questions about your education and experiences , to tell about yourself, also role play where you need to respond using the STAR method and its also good to do a little bit of research about the bank and the credit cards they offer.

      Interview questions [1]

      Question 1

      Tell me about a difficult situation you had at your previous job and how did you handle it?
      Answer question

      Teller Interview

      Oct 15, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Citizens

      Interview

      There were 2 interview processes which included one over the phone that asked generic questions and the other in person with the branch manager. Very smooth process and heard back within a week.

      Interview questions [1]

      Question 1

      Customer service experience, what would I do in a difficult situation
      Answer question
      1
      avatar
      Citizens response
      8mo
      Thanks for sharing your experience and for agreeing to join our team. Welcome to Citizens!

      Teller Interview

      Aug 24, 2023
      Anonymous Interview Candidate
      York, PA
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied online. I interviewed at Citizens (York, PA) in Aug 2023

      Interview

      The interview process was hard for a teller position that wasn’t anything special. The interview was a bit rude. I was professionally dressed and have a degree in business yet she was short in wording and never got a call or email after.

      Interview questions [1]

      Question 1

      What is a SPECIFIC situation where you mitigated risk?
      Answer question
      2

      Citizens interviews FAQs

      • Teller applicants have rated the interview process at Citizens with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 66.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Teller roles take an average of 9 days to get hired, when considering 56 user submitted interviews for this role. To compare, the hiring process at Citizens overall takes an average of 21 days.
      • Common stages of the interview process at Citizens as a Teller according to 56 Glassdoor interviews include:

        One on one interview:  25%

        Phone interview:  23%

        Skills test:  15%

        Background check:  15%

        Drug test:  6%

        Personality test:  6%

        Presentation:  4%

        Group panel interview:  3%

        Other:  2%

        IQ intelligence test:  2%

      • Here are the most commonly searched roles for interview reports -

        1. Personal Banker(233) ;
        2. Branch Manager(201) ;
        3. Banker(188) ;
        4. Bank Teller(186) ;
        5. Universal Banker(168) ;
        6. Teller(120) ;
        7. Relationship Banker(108) ;
        8. Vice President(73) ;
        9. Licensed Banker(70) ;
        10. Personal Universal Banker(64) ;
        11. Assistant Branch Manager(55) ;
        12. Customer Service Representative(54) ;
        13. Analyst(48) ;
        14. Financial Advisor(43) ;
        15. Manager(43) .


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    • Jobs at Citizens

      171 jobs in United States
      Citizens Teller
      Clinton Township, MI
      ·
      $21 - $25 /hr
      (Employer provided)
      View job
      Citizens Teller
      Detroit, MI
      ·
      $21 - $21 /hr
      (Employer provided)
      View job
      Citizens Teller
      Philadelphia, PA
      ·
      $21 - $25 /hr
      (Employer provided)
      View job
      Citizens Teller
      Hamden, CT
      ·
      $21 - $25 /hr
      (Employer provided)
      View job
      Citizens Teller
      New Bedford, MA
      ·
      $21 - $25 /hr
      (Employer provided)
      View job
      View all Teller Jobs