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      Customer Service Advisor Interview

      Apr 2, 2021
      Anonymous employee
      Bayan Lepas
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Clarivate (Bayan Lepas) in Mar 2021

      Interview

      Had two rounds of interview, first with the Clarivate team in Penang, second stage iv was with the hiring manager/manager of the role from America/other region. It was a nice and smooth interview, more to scenario/behavioral questions

      Interview questions [1]

      Question 1

      Scenario/behavioral questions About yourself how u overcome difficulties mostly want to know how u handle/deal with certain situations
      Answer question
      1

      Other Customer Service Advisor Interview Reviews for Clarivate

      Customer Service Advisor Interview

      Feb 12, 2021
      Anonymous Interview Candidate
      Ayer Itam
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Clarivate (Ayer Itam)

      Interview

      Just normal interview process. Interviewers were nice. You just gotta keep calm and get going. They had 2-3 rounds of video call interview. Decent. Hard to predict the outcome. Overall good experience.

      Interview questions [1]

      Question 1

      Explain how would you handle difficult customers
      Answer question