Seasonal Sales Associate applicants have rated the interview process at Clarks with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Seasonal Sales Associate roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Clarks overall takes an average of 10 days.
Common stages of the interview process at Clarks as a Seasonal Sales Associate according to 3 Glassdoor interviews include:
One on one interview: 100%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at Clarks (Dartford, England) in Jun 2019
Interview
It was a group interview and all candidates were between the ages of 17-20. I believe there was about 8-10 candidates in total. The store manager and the children's department manager conducted the interview. Atmosphere felt very relaxed, both managers introduced themselves and spoke to us a bit about the requirements of the role. They will not consider you if you have pre-booked holidays in August for more than two or three consecutive days. They also said that although the contracted hours are 8 per week, the actual expectation is that everyone does minimum 25 hours per week and is able to handle a fast paced and very demanding job. The group interview was very casual.
We were then given a piece of plain paper and a pen and told to draw any three things we like and any three things we don't like as a sort of icebreaker activity. We then had to say our name and tell the group about what we had drawn.
They then gave us a sheet of paper detailing the Clarks selling techniques and core values. We had to discuss in our groups our thoughts about the information, how we would incorporate the techniques in a real life situation and what we would add to the list. We then gave feedback to the managers.
After the feedback activity we all had the opportunity to ask the managers any questions that we had. It was a relaxed Q&A. People asked about how to deal with an upset child, what the training is like and what a day during back-to-school season could be like. The whole group interview lasted about 30 minutes.
Afterwards we were told to wait outside on the shop floor to be called in for short individual interviews. It felt very casual and calm. I was commended on my academic achievements, asked about my availability, and given some information about the training and uniform. The only typical 'interview' question was about a time I had dealt with a difficult customer. The individual interview was quite chatty. Both managers seemed very lovely.
Interview questions [4]
Question 1
Tell me about a time you dealt with a difficult customer?
Participated in a group interview exercise where I was asked to sell a shoe to fellow candidates, demonstrating persuasive communication, product knowledge, and how I'd handle typical customer service interactions and objections.
It was fairly simple. It was a group interview where we had to introduce ourselves as an icebreaker. Then, we did tasks such as pitching a shoe to sell and designing a particular shoe and explain why the product would be great to sell.
Interview questions [1]
Question 1
Pitch a shoe to the room and how would you go about selling it to a customer?
The interview was quite short, I was just asked a couple questions from a sheet and wrote my answers down. Was called back a couple of weeks later to start.