The interview process for Clinique and Estee Lauder are both very rigorous. They are operated both by the Estee Lauder company and this position required four interviews. The position that I applied for was a full time job with Von Maur. I submitted my application and resume on their site and was called the next day to schedule a first interview for later that week. My first interview was with the human resources manager at Von Maur. We discussed the roles, what customer service meant to me, the responsibilities of the job, what strengths and skills I would bring, and other things that would be in an initial interview like that. This interview lasted about 40 minutes. Immediately after, I was asked to stay and interview with the store manager. This interview with the store manager was similar but we went more in depth about the position and how it would be reporting to both the store and the cosmetic line. We also went over the job description more. She also let me ask a lot more questions than she did. We took a tour of the entire department store and lingered in the cosmetic area for a while at the end. This interview lasted about an hour, and afterwards I was told that she would be sending my resume and contact information to the Estee Lauder/Clinique headquarters in New York as well as to the account executive of Clinique in their region. A few days later, I was contacted by the Estee Lauder headquarters and told about the talent plus interview, the next step in the interview process. I scheduled that interview for the next day. The talent plus interview lasted about 45 minutes and was done over the phone. This interview was basically a questionnaire to assess skills, strengths, weaknesses and was ultimately to get a big insight into my personality to see if it would be a fit for the job. When it was finished, I was told I would be contacted soon about my results. Later that same day, the account executive called me and told me she would like to interview me by phone the next day. This last interview lasted about 20 minutes. It was similar to the first two, where we talked about the roles and responsibilities, why I was interested in the company, and how my skills would help out the business. Afterwards, she told me she'd be calling the HR manager of Von Maur shortly to touch base with her, and I'd be contacted by them soon after if an offer was or was not going to be made. The HR manager called me a few days later and offered me the job.