Customer Service Agent applicants have rated the interview process at Clipboard with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 21.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Agent roles take an average of 3 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at Clipboard overall takes an average of 16 days.
Common stages of the interview process at Clipboard as a Customer Service Agent according to 6 Glassdoor interviews include:
Phone interview: 22%
One on one interview: 22%
Skills test: 22%
IQ intelligence test: 17%
Group panel interview: 6%
Background check: 6%
Personality test: 6%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Clipboard (Kingston) in Nov 2022
Interview
I was in the interview for longer than expected. The interview felt conversational I was told what I would be doing in this role. The interviewer seemed engaged in what I had to say. I felt sold on the company and the role. My questions are answered in full.
Interview questions [1]
Question 1
Do you have past experience working in a BPO setting?
I applied online. I interviewed at Clipboard (Kingston)
Interview
It had 3 stages, had some challenging scenarios, in which I had to display basic knowledge and skills to resolve, The overall process was quite intense but worth it in the end.
Interview questions [1]
Question 1
How does one make an Excellent Customer Service Agent?
I was in the interview for longer than expected. The interview felt conversational. I Was told what I would be doing in this role. The interviewer seemed engaged with what I had to say