I applied for the Customer Ops TL role and received an email prompting me to do a case study about an hour later and was given 7 days to complete. Since the role was strikingly similar to my previous role I was able to breeze through the case study in about a day, and submitted my materials. Nearly two weeks later after I followed up (and was ignored by someone who had previously answered me almost immediately in a separate email) I received a rejection email with absolutely no feedback about how that determination was made. I have senior level operations management experience, so I am used to doing case studies as part of the interview process and although doing free work is kind of irritating, it's seemingly a necessary evil. So I didn't twice about doing it, nor did I feel entitled to moving forward in their process. But I was SHOCKED when I got a rejection email that literally just said they did not feel, based on the materials I submitted, that there was an alignment. That's it. Nothing else. It's absolutely infuriating to do all that work for a potential employer and receive no feedback on why they thought that it wasn't a good fit in the end. So, I followed up with their recruiting email requesting feedback and not surprising at all -- no one ever answered me. It's worth mentioning that I applied for this role on July 4th - a national holiday. I received my case study the same day, almost immediately. I don't know for sure, but I'd be willing to bet that Clipboard Health is using case studies as an automated screening process for applicants, before any real person actually ever lays eyes on your resume - instead of what they should really be intended for - final stage eliminations. Don't apply to this company if you don't want to have your time wasted. They are not invested in providing a sensible candidate experience, and will ask you to work for free and then give you zero feedback on why they don't think you're a good fit. Super disappointing experience.