The interview process was long and arduous. While the recruiters are kind and the team members seem solid, the company itself seems awful. I feel like I dodged a bullet by not joining. Package isnt great for how they behave. They are also known for ghosting candidates. Don't waste your time!
Interview questions [1]
Question 1
Describe the end to end process and how you would improve it
I applied online. The process took 1 day. I interviewed at CloudKitchens (Madrid) in Jul 2025
Interview
Un desastre. Me contactan para hacer el screencall y el calendario del recluiter no muestra disponibilidad. Le escribo 2 veces y ni me contesta. A los 2 días vuelvo acceder al link y reservo entrevista y la hacemos. En la misma me confirma que quiere ponerme en contacto con el equipo de Madrid y me solicita el whatapp para gestionarlo por la diferencia horaria con Colombia. Bien, 2 días después no obtengo contestación, escribo y ninguna respuesta. La verdad, la primera imagen de una empresa es la screening call y la persona. Dicho lo cual, la imagen de cloudkitchen es humo, mala gestión, mala dirección y definitivamente, para mantenerse lejos.
Interview questions [1]
Question 1
Alineación de skills y experiencia con el puesto etc etc. Nada fuera de lo normal.
I applied online. The process took 4 weeks. I interviewed at CloudKitchens (Los Angeles, CA) in Jun 2025
Interview
Really fair process! Had a screening call, then a talk with my future manager, then I got a project that mirrored the basic responsibilities of the role. Came into the office, met the team, and got a good vibe of everything. Really well designed
Interview questions [1]
Question 1
Name a time you were able to convince someone with data?
Customer Success Manager applicants have rated the interview process at CloudKitchens with 3.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 32.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 30 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at CloudKitchens overall takes an average of 22 days.
Common stages of the interview process at CloudKitchens as a Customer Success Manager according to 2 Glassdoor interviews include:
Phone interview: 29%
Presentation: 29%
Skills test: 14%
Group panel interview: 14%
One on one interview: 14%
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