I applied online. The process took 3 weeks. I interviewed at Cloudflare (London, England) in Jun 2020
Interview
I was interviewed to a CSM role, the first interview with the hiring manager was really good, then I was asked to perform a task in order to move forward, the task was:
"add a website to Cloudflare's free plan so that it is in an active rather than pending state and write up any thoughts/notes about the experience".
I had a week to do that task and I sent my response after 5 days. I created a new domain, added the cloudflare nameservers to the domain configuration so it could be active on their platform.
Then after a week without a response, I sent a follow up and then got the response "I have received an update and unfortunately we have decided to give priority to other candidates in the process this time."
In my view, when you receive an objective assignment like this one in an interview is to differentiate those who were willing to put time and effort into doing it from those who were lazy or did not want to be bothered with such a task, I completed the task successfully and still did not move forward. Clearly there are other subjective criterias that were not disclosed.
Cloudflare wasted my time and for me, this was unprofessional.
Interview questions [1]
Question 1
Don't remember anything specific, was a standard interview for a CSM
I applied online. The process took 2 months. I interviewed at Cloudflare in Jul 2025
Interview
Hiring Manager, HR, Panel, VP and above, and founder. It literally took 2 months to get back to say I didn't get the job even though they led you to believe you were still in the game of getting the job. It was not the best interview process. They use the STAR process, the mock presentation was interesting but honestly no one really listens to you. You can tell with the questions they ask afterwards. Im pretty sure I did really well but it is what it was. Not impressed with the entire process, they don't really get to know you or your skill set. You need to be a good actor for this company in order to get in is my guess. TWO month process was so ridiculous oh and in the end you get a generic email not even personalized that you didn't get the job even though they say please reach out and you follow up professionally. Not cool
Interview questions [1]
Question 1
Basic interview question and mock presentation with assumptions
I applied through an employee referral. The process took 3 months. I interviewed at Cloudflare (London, England) in Sep 2024
Interview
Very long process with a first call with the recruiting team , followed by a call with the hiring manager and calls with the sales and engineering teams. The last steps are a mock QBR in front of a panel and a call with a C level
Interview questions [1]
Question 1
How do you prioritize your workload and time when handling many customers
I applied online. I interviewed at Cloudflare (Munich, Bavaria) in Nov 2022
Interview
The Interviewing is a 7 Stage process of which the selection of your CV counts as number 1 and the following call with the hiring manager as number 2. Number 3 is to use Cloudflare DNS on your own website, after which you should write up an assessment of your experience (no indication as how this should look. In Stage 2 with the hiring manager, he did mention that they have a long interview process and move slow. The initial interview just went through every step of my professional history not focusing on what one can actually bring to the table as a CSM - hence none of the questions were focused on the role of a CSM to assess suitability based on my experience. The interview went 15min over the scheduled time, however even before that time ran out I mentioned that I had another meeting, the hiring manager continued for another 5 mins regardless of other commitment. After completing Stage 3 the following day and no response to a question I had for three full days, I decided not to continue the interview process notifying the hiring manager by email, after which of course I shortly received an email that I wasn't selected anyway. Make of that what you will:)
Interview questions [1]
Question 1
Why did you decide to go into CS rather than Sales since the money is better?