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      Technical Support Agent Interview

      Dec 2, 2022
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Cloudflare

      Interview

      It started off good. With a technical take home test. After clearing that there's was a round with the technical support manager. Questions about networking. Next up are the panel interviews which had 6 rounds. A behavioural, a technical interview, a customer support, an interview with the directors and a shadowing session. And after all this i was rejected. I understand you can't hire every candidate but the least you can do is hire if there's potential or make the process shorter. This process took a month in entirety only to end up for me to get ghosted on the last stages for a week and getting a rejection after sending 2 to 3 mails from my end to get an update. Shorten the process and at least keep the candidates updated.

      Interview questions [1]

      Question 1

      Networking questions for first round, dns and OSI layer. Customer support scenarios for the round dedicated to that. Behavioural questions requiring simple STAR format answers. Command line for the technical interview.
      Answer question
      1

      Jobs at Cloudflare

      20 jobs in United States
      Senior Machine Learning Engineer
      Austin, TX
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      Senior Systems Engineer, AI Gateway
      San Francisco, CA
      ·
      $194K - $266K /yr
      (Employer provided)
      View job
      Senior Systems Engineer, AI Gateway
      Austin, TX
      ·
      $194K - $266K /yr
      (Employer provided)
      View job
      Senior Software Engineer, Durable Objects (DO)
      Austin, TX
      ·
      $111K - $169K /yr
      (Glassdoor est.)
      View job
      Vulnerability Management Engineer
      Austin, TX
      View job
      View all Technical Support Agent Jobs

      Cloudflare interviews FAQs

      • Common stages of the interview process at Cloudflare as a Technical Support Agent according to 1 Glassdoor interviews include:

        Personality test:  25%

        One on one interview:  25%

        Skills test:  25%

        IQ intelligence test:  25%

      • Here are the most commonly searched roles for interview reports -

        1. Account Executive(127) ;
        2. Business Development Representative (BDR)(62) ;
        3. Systems Engineer(56) ;
        4. Sales(39) ;
        5. Solutions Engineer(29) ;
        6. Technical Support Engineer(27) ;
        7. Software Engineer(26) ;
        8. BDR(20) ;
        9. Enterprise Account Executive(19) ;
        10. Product Manager(15) ;
        11. Customer Success Manager(11) ;
        12. Customer Success Manager (CSM)(10) ;
        13. Senior Account Executive(10) ;
        14. Engineer(9) ;
        15. Engineering Manager(8) .


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