Super long process. About 3+ months. You'll interview with 10+ folks, recruiting is decentralized and scheduling ends up being a pain. You'll give the benefit of the doubt in the beginning but then you'll start to get the feeling that the interview process is broken. There is no SLA, they'll control the process, and it will be a large investment on your part. People showed up late to interviews multiple times and then got defensive even after being informed I am in a different timezone and they forgot to check their calendars for this. Getting time zones right is sales 101.
You'll speak with people doing your job, their supervisors, and a few leaders who tell anecdotal stories about how they saved a struggling AE and how empathetic they are. It's all a grandstand, look at the reviews. Over 60% dissatisfaction. Numbers don't lie, especially in this scenario. Pay close attention to words like "hostile" "toxic" and "arrogant" in the reviews as they seem to reflect early on the culture at CF.
.
The process itself isn't difficult, but you should stick with your instincts on this one. The company puts off a really weird vibe, almost as if they're led by fear + anxiety instead of their core value structure of empathy and whatever else companies are saying these days so they don't get sued.
The job was with the Austin team and during COVID the VP of HR stated that working remotely indefinitely was an offering but then the recruiter got upset when I mentioned it. Lots of half truths coming from what is believed to be just a broken process.
Once the offer was formally granted and the welcome wagon was rolled out you face with a hurdle of providing all of my W2 information, tax information, and paystubs to their background check company HireRight. Hire Right has has multiple lawsuits filed against them for mishandling information.
They've been hit by the FTC multiple times and have paid out over 50+ million to workers who were not able to timely manage dispute resolution, costing people their livelihood.
I can't post links but a simple Google search will reveal a myriad of class action suits against HireRight that have been settled and are ongoing.
Class action lawsuits in 2019 forcing a background company to pay out 28 million dollars sounds like a dodgy company to be working with. Cloudflare will claim that they strive for the best but this is empirical data and evidence to the contrary.
My offer was eventually put on hold 4 days before my start date with little to no explanation from the head of Americas.
Hopefully experiences like this one and over 60% out of 230 interviews that have a negative rating will start to wake people up to the fact that this place has serious issues. I know it’s tough out there for prospective employees, but it’s even tougher to be treated like a second-class citizen.