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      CoSentry interviews FAQs

      • Level I Helpdesk applicants have rated the interview process at CoSentry with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Level I Helpdesk roles take an average of 1 day to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at CoSentry overall takes an average of 17 days.
      • Common stages of the interview process at CoSentry as a Level I Helpdesk according to 1 Glassdoor interviews include:

        Drug test:  33%

        Background check:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Technical Support Engineer(3) ;
        2. Help Desk(2) .


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    • Level I Helpdesk Interview

      Jul 8, 2011
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 1 day. I interviewed at CoSentry in Jul 2011

      Interview

      Good people overall relaxed casual attire back ground check takes 2-3 weeks. Interviewed with team manager for that project only. Operate in a 24x7call center environment so you need to be willing to work any shift. Buildings and access to rooms are secured by badges and controlled by as needed basis via radio controlled securoty badges for all emploiyees. There is access t0 break rooms and a cafeteria and discounts on nearby gym membership.

      Interview questions [2]

      Question 1

      What expereince do you have in dealing with customer inquires by phone and email?
      Answer question

      Question 2

      What is you ability to type at least 25 Words per minute
      Answer question