I applied online. The process took 3 days. I interviewed at Coach (Honolulu, HI) in Jan 2019
Interview
It's a lengthy interview process. There were 3 interviews in total. During one of the interviews you may be asked to go on sales floor to be observed with client interaction. Standard interview questions. Very nice management. You may take part in a group interview. Be sure to wear all black to interview.
Interview questions [1]
Question 1
Describe a difficult customer situation. Describe a difficult coworker situation.
really pushy on timeframes, hiring manager at the time was a bit passive in emails stating if i didnt reply the jb would be lost and they kept reaching out, felt a bit aggressive.
It was pretty relaxed, two interviewers, mostly spoke about my CV and Customer Service. Why I want to join the company and why luxury retail? I am still waiting to hear back from them. Had my interview last last week.
Interview questions [1]
Question 1
How would you influence a customer to make a purchase
Pretty straight forward and nothing too intense. Great energy from the team as long as you are competent yet competitive.
It was a 2 step process for me after the phone call and they brought me in immediately.
Interview questions [1]
Question 1
How can you handle working on a team, what structure do you follow?